POLICIES
PRIVACY POLICY
This Privacy Policy describes how ETERNITY WELLNESS collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. Message frequency may vary. Message & data rates may apply. You may opt out of receiving any, or all, of these communications from us by contacting us, or by responding STOP or UNSUBSCRIBE to any SMS message we send.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.
Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.
3. Sharing Your Information
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.
4. Your Choices and Rights
You have the following rights regarding your information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
5. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at:
Eternity Wellness
1220 E. Kentucky Street Louisville, KY 40204
Telephone: +1502.444.8100
Email: hello@eternitywellnesscenter.com
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OVERVIEW
Nutrient injections are intended as supplementation for generally healthy individuals. Our formulas have not been evaluated by the United States Food and Drug Administration (FDA) and have not been approved to diagnose, cure, mitigate, treat, or prevent disease. Formulas are not substitutions for standard medical care and should not be used in place of treatments recommended by your qualified healthcare professional. Consultation with your general practitioner (GP) is recommended before beginning this or any supplemental treatment.
Treatment is solely voluntary, is not deemed medically necessary and is not covered by insurance.
PAYMENT POLICY
Payment is due in full before services are rendered.
All services are provided based on a self-pay agreement. We don’t accept or bill insurance.
We accept cash, MasterCard, Visa, American Express, Discover and debit cards displaying the Visa or MasterCard logo.
We don’t accept personal checks.
Use of HSA/FSA cards are at your own risk. We don’t provide letters of medical necessity or coded receipts for your provider. Should you decide to use a health savings account (HSA) card or flexible spending account (FSA) card and charges are not accepted or reversed by the card issuer (provider), you are responsible for any fees or fines incurred.
REFUND POLICY
We DO NOT offer refunds. Gift cards and promotional cards are not transferrable and are not redeemable for cash or credit.
RESULTS
Results vary per individual; we cannot and do not guarantee results.
PARTICIPATION POLICY
You must be 18 years of age or older to receive treatment (proper ID is required). We treat minors over the age of 13 when accompanied by a parent or legal guardian who has given their written consent.
A signed electronic Informed Consent is mandatory prior to receiving treatment—you must give your voluntary, informed consent. Informed Consent is the process of understanding the risks and benefits of treatment and voluntarily agreeing to treatment without coercion.
The consent form needs to include your full legal name and date of birth (verified by valid photo ID). We have the right to refuse you as a client should you falsify information.
Some injectable solutions may be contraindicated with certain health conditions or situations, including cancer, pregnancy and breastfeeding, or when taken concurrently with some supplements and/or medications, which will be addressed prior to treatment.
It is your responsibility to thoroughly read the Informed Consent that outlines the treatment and possible contraindications, to ask questions you may have, to let us know if you are pregnant or breastfeeding and disclose any health conditions, concerns and medications you are currently taking (prescription, herbal, or otherwise) prior to treatment. If you have any known adverse reactions to any of the ingredients in a shot you’re considering – please avoid it. Please be sure to consult with your doctor regarding any healthcare questions and for any health related concerns or problems.